Reviews
State Farm® Agent Stephen Cole
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
J Stacey
October 9, 2026
"Like was FANTASTIC... Knowledgeable. Patient. Concerned. Thorough. Detailed. Invested. Professional. Well spoken. Diligent. Excellent phone manners. Attentive. Responsive. I am very satisfied with the decision to return to State Farm and I thank Luke for being the catalyst for my decision."
We responded:
"Thank you so much for sharing your wonderful experience! It's fantastic to hear that you found everything to be knowledgeable, patient, and professional. We're thrilled that you are satisfied with your decision to return to our office. Your kind words mean a lot to us, and we're here to assist you with any of your insurance needs.
- Stephen"
Wylene Williams
October 8, 2026
"Thoroughly impressed with service received. Was able to find excellent coverage for my home and auto"
We responded:
"Wylene,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you were impressed with the service and found excellent coverage for your home and auto. It's always our aim to provide a great experience for our customers. We truly appreciate your support and trust in us.
- Stephen"
Charity Faulk
October 8, 2026
"AJ was very patient and professional. He really went above and beyond to find a payment that I could live with."
We responded:
"Charity,
Thank you so much for your wonderful review! It's fantastic to hear that you had a positive experience with AJ. We’re glad he could assist you in finding a payment option that works for you. Your satisfaction is our priority, and we’re always here to help with your insurance needs.
- Stephen"
Micheal Coker
September 30, 2026
"I had the pleasure of speaking with luke! He was very friendly and answered all of my questions. I really appreciate the excellent service."
We responded:
"Micheal,
Thank you so much for your kind words! It's wonderful to hear that you had a great experience and that all your questions were answered. We truly appreciate your feedback and are delighted to have provided you with excellent service.
- Stephen"
Dana Butterworth
September 30, 2026
"I called to get a quote on my Auto and Renters Insurance. I spoke with Luke. He was very nice, polite and professional. He answered all my questions. Made the process easier. He sent me over the quotes so I can look over and make a decision. I will definitely be reaching back out to Luke."
We responded:
"Dana,
Thank you so much for sharing your experience with us! It's wonderful to hear that your interaction regarding Auto and Renters Insurance was smooth and informative. We're delighted that you found the process easy and that all your questions were answered. We look forward to assisting you further whenever you're ready to reach out again.
- Stephen"
Tyrone Clark
September 30, 2026
"great job good rates"
We responded:
"Tyrone,
Thank you so much for your kind words! We're thrilled to hear that you're happy with the service and rates at our office. It's always a pleasure to assist with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out.
- Stephen"
Daniel Bass
September 24, 2026
"Owen was great to work with! He was friendly, professional, and made getting my car insurance set up quick and easy. He took the time to explain everything clearly and helped me find coverage that worked for me. I really appreciate the excellent customer service and would definitely recommend Owen to anyone looking for car insurance!"
We responded:
"Daniel,
Thank you so much for your wonderful feedback! It's fantastic to hear that Owen made your car insurance experience smooth and informative. We truly appreciate your recommendation and are thrilled to know you received excellent customer service. If you ever need anything else, feel free to reach out.
- Stephen"
Amar Bridgefourth
September 19, 2026
"excellent service"
We responded:
"Amar,
Thank you so much for your kind words! We're thrilled to hear that you received excellent service from our office. It's always our aim to provide a positive experience for our customers. If you ever need assistance with your insurance needs, feel free to reach out.
- Stephen"
monique fields
September 15, 2026
"Very friendly and helpful"
We responded:
"Monique,
Thank you so much for your kind words! It's wonderful to hear that you found our team friendly and helpful. We're here to assist with all your insurance needs, and your feedback truly brightens our day.
- Stephen"
Brian Johnson
September 14, 2026
"Client focused attention. They are definitely on YOUR side when it is warranted. You’re not “just” a e-bill every month !!"
We responded:
"Brian,
Thank you so much for your wonderful feedback! It's fantastic to hear that you feel the client-focused attention from our office. We're here to support you and ensure you never feel like just a number. Your satisfaction is our priority, and we're thrilled to have you as part of our insurance family.
- Stephen"
charinel Mendez
September 9, 2026
"Explain everything and get me a wonderful price on both my house and cars thanks Owen"
We responded:
"Charinel,
Thank you so much for your kind words! It's fantastic to hear that you had a great experience with your house and car insurance. We're thrilled that everything was explained clearly and that you're happy with the price. If you ever need anything else, feel free to reach out.
- Stephen"
Tyler Stennett
September 3, 2026
"Had a great experience with the staff here! Owen was incredibly helpful and efficient, and got me a great price fast."
We responded:
"Tyler,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had a great experience with our team. We're thrilled that Owen was able to assist you efficiently and help you find a great price quickly. Your satisfaction is our priority, and we're always here to help with your insurance needs.
- Stephen"
Tripp Markel
August 31, 2026
"Owen was great in helping me get set up with car insurance. Was able to get all the coverage I needed for a good price. Would highly recommend!"
We responded:
"Tripp,
Thank you so much for sharing your experience! It's wonderful to hear that you had a great time setting up your car insurance. We're thrilled to know that everything went smoothly and that you're satisfied with the coverage. Your recommendation means a lot to us!
- Stephen"
jim
August 31, 2026
"Stephen’s agency has been great to work with. I trust Owen Markel with his agency for our family’s home, auto and life insurance."
We responded:
"Jim,
Thank you so much for your wonderful feedback! It's fantastic to hear that you've had a great experience working with our office. We're thrilled to be able to assist your family with your home, auto, and life insurance needs. Your trust means the world to us!
- Stephen"
Kiara Soldano
August 28, 2026
"AJ was fantastic to work with! Made everything easy to understand and bundled for extra savings"
We responded:
"Kiara,
Thank you so much for your wonderful feedback! It's great to hear that working with AJ made everything easy to understand. We're thrilled that you had a positive experience with us. If you ever have any questions about your insurance needs, feel free to reach out.
- Stephen"
Amanda Robinson
August 13, 2026
"Jessi was very professional made sure to bundle for savings. Thank you State Farm."
We responded:
"Amanda,
Thank you so much for your kind words! It's wonderful to hear that you had a great experience with Jessi and that everything went smoothly. We appreciate you choosing our office for your insurance needs. If there's anything else we can assist you with, please feel free to reach out.
- Stephen"
Sandra Hester
August 13, 2026
"Jessie is not only a service provider, she is my partner in soloing what product best serves me and my family. She is always courteous and polite, but more importantly, very knowledgeable. Jessica is definitely an asset to the organization and your customers!"
We responded:
"Sandra,
Thank you so much for your wonderful feedback! It's fantastic to hear that Jessi has been such a great partner in helping you find the right insurance products for you and your family. Her courteous and knowledgeable approach truly makes a difference. We're thrilled to have her as part of our team and are delighted to know she has been an asset to you.
- Stephen"
Wayne Watson
August 5, 2026
"Very caring Kind and absolutely beautifully professional"
We responded:
"Wayne,
Thank you so much for your kind words! It's wonderful to hear that you found the service to be caring, kind, and beautifully professional. We truly appreciate your feedback and are delighted to have met your expectations. If you ever need assistance with your insurance needs, feel free to reach out.
- Stephen"
Melanie Reznichenko
August 1, 2026
"I had a great experience getting help with my car insurance, Owen was very professional and insightful and got me a great deal."
We responded:
"Melanie,
Thank you so much for sharing your wonderful experience with us! It's fantastic to hear that you had a great time getting help with your car insurance. We're thrilled that Owen was able to assist you in such a professional and insightful manner. We truly appreciate your kind words and your trust in our office.
- Stephen"
Janelle Hall
July 31, 2026
"I had an awesome experience with Susan Anokam. I was experiencing an issue with my policy. Susan was very professional, relatable and thorough. Her same day and next follow up was impeccable and greatly appreciated. What I thought was going to be stressful, turned out to be an excellent outcome!! Thank you, Susan."
We responded:
"Janelle,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Susan was able to assist you with your policy issue in such a professional and thorough manner. We're thrilled that what could have been a stressful situation turned into an excellent outcome for you. Your kind words and appreciation mean a lot to us.
- Stephen"
Alec Rubin
July 29, 2026
"Aaron Boehler was so great and helpful. He was a joy to work with."
We responded:
"Alec,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience. We are delighted that you found the assistance helpful and enjoyable. If you ever need anything else, feel free to reach out.
- Stephen"
Kevin Lannen
July 24, 2026
"One of the best customer service experiences I’ve ever had, Sam did an amazing job talking through various options and helped me make a decision that made the most sense for my needs, which resulted in amazing discounts after bundling!!"
We responded:
"Kevin,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you had such a positive experience with us. It's great to know that Sam was able to assist you in finding the right options for your needs. We truly appreciate your kind words and look forward to continuing to serve you in the future.
- Stephen"
C H
July 16, 2026
"Jessi was amazing! Helped me get a great deal and was so friendly, would definitely recommend this to any and everybody"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with Jessi. We're thrilled to know you found the service friendly and helpful. Your recommendation means a lot to us, and we're here to assist with any of your insurance needs.
- Stephen"
David Veazie
July 11, 2026
"Good information about coverage and options"
We responded:
"David,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you found the information about coverage and options helpful. It's always our aim to provide clear and useful guidance. If you have any more questions or need further assistance, feel free to reach out anytime.
- Stephen"
Kristin R.
July 9, 2026
"I was contacted after filling out an online quote. They worked with me even after I changed my mind a couple of times. They are available and easy to get ahold of. I appreciate it!"
We responded:
"We appreciate you Kristin! Glad to hear how we were able to help!"