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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larrymond Nowell

January 12, 2026

5  out of  5
rating by Larrymond Nowell
"My experience was great with State Farm my experience with State Farm was so excellent I do not know the guy I am not any kin to the guy I had to tell him that I love him that's how great my experience was we need more people like the young man that help me out made my day because I was having a bad day what I recommend anyone else to State Farm scale 1 to 10 I will give State Farm excellent twenties yes I would recommend State Farm to any family member any friends of mine thanks and have a blessed and safe year. State Farm help me to ensure my machine. I hope everyone sees this smile on my face thanks State Farm"
We responded:
"Larrymond, thank you so much for your amazing review! I’m thrilled to hear that we could make your day a little brighter and help with your insurance needs. We’re lucky to have team members who truly care, and we really appreciate you recommending us to your family and friends. Wishing you a safe and blessed year as well! - Stephen "
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Ashley McFarland

January 8, 2026

1  out of  5
rating by Ashley McFarland
"I wish it would let you leave negative stars. Worst service from start to finish at Stephen Cole. When you are trying to get a policy, they won’t leave you alone trying to upsell different policies. But, once you need them, crickets! After they mishandled my auto accident claim by entering my information wrong, I used a public adjuster for a home claim and that was slightly better, but they still could not figure out how to mail a check. When I went to cancel, they again tried to make my jump through hoops, forcing me to call their IT department to be able to sign into an online account I was locked out of from day one. Run away from State Farm. They are terrible."
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Willie Baldwin

January 7, 2026

5  out of  5
rating by Willie Baldwin
"My interaction with Kevin was great, he's attentive, knowledgeable and patient, thank you for your help."
We responded:
"Glad to hear Kevin was able to help you Willie! We appreciate you choosing Stephen Cole State Farm for your insurance needs!"
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Rose Dimanche

December 31, 2025

5  out of  5
rating by Rose Dimanche
"Jessi was great!!!"
We responded:
"Glad we could help, Rose! Thanks for the 5-star review!"
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Alicia Scanlon

December 17, 2025

5  out of  5
rating by Alicia Scanlon
"A great experience. The agent, Mr Cole, was knowledgeable and helpful. We wrapped things up quickly!"
We responded:
"Thanks for the review! I’m glad we could help and get everything wrapped up quickly—reach out anytime you need anything! Welcome to State Farm!"
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John Eachus

December 1, 2025

2  out of  5
rating by John Eachus
"Shopping & purchasing a policy 20 days prior to effective date ‘& paying in full, State Farm sent daily emails & US Mail, checking online there was no policy shown. Called agent Kevin Lee concerned, obviously detail information had not been entered into the computer system. Mr. Lee only wanted to argue my attitude was unwarranted. I told him I knew how to stop this unrelated paperwork, cancel the policy immediately. Days later, received IS Mail indicating “ Removal from Automatic Payment”. Making me unsure as to the status of policy coverage in a week. Called their office this morning, spoke with Kathy, who professionally listened , checked the policy status, and updated the agency computer to reflect my policy , removing all non appropriate correspondence. This agency had not entered specific information into the computer, generating continuous extraneous “junk” messaging. The agent Kevin Lee does not know how to listen , and wants to argue and did not address the issue. Placing this agency service status in grave question."
We responded:
"John, thank you for sharing your experience. I apologize for the frustration and confusion with your policy setup. My team and I strive to provide clear and accurate service. I’m glad a team member was able to correct the information, and I understand that earlier interactions left you feeling unheard. We’ll address this internally to improve communication and attention to detail. We appreciate your feedback and hope to restore your confidence in our office. – Stephen"
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David Herberich

December 1, 2025

5  out of  5
rating by David Herberich
"I recently shopped for home insurance and had a fantastic experience with my State Farm agent. Their team was incredibly helpful, patient, and knowledgeable. They provided a great home insurance quote that was competitive, clearly explained all my coverage options, and when I altered certain items they responded with a new quote in under 15 min. Highly recommend working with them!"
We responded:
"Thanks for the great review! Glad we could help and make things easy. Let us know if you need anything!"
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Hope Bradley

November 26, 2025

5  out of  5
rating by Hope Bradley
"AARON was awesome today during a difficult situation with of loss of my vehicle last night.He is always pleasant and patient and extremely helpful! He went above and beyond as usual!State Farm is extremely lucking to him as an employee! Thanks Aaron"
We responded:
"Thanks so much, Hope! We’re glad Aaron was able to help and go above and beyond for you. We appreciate the opportunity to work for you!"
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MICHELLE BROUSSARD

November 3, 2025

5  out of  5
rating by MICHELLE BROUSSARD
"I really appreciate the State Farm staff at Steven Coles' office. They worked hard at getting me the best price for my products. I also wanted to give accolades to Kevin my agent who was professional, personable and diligent as he worked with me."
We responded:
"Thank you Michelle! We’re excited to work for you moving forward!"
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betye brown

October 17, 2025

5  out of  5
rating by betye brown
"Just great ; Max answered my questions so completely and we signed up. Never had such a wonderful business experience. Ask for Max."
We responded:
"Hey Betye, glad you had such a great experience signing up with Max! Welcome to State Farm!"
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Kathleen Kinsey

October 9, 2025

4  out of  5
rating by Kathleen Kinsey
"Very patient and professional. Explained the policy fully."
We responded:
"Thanks so much, Kathleen! We’re glad you had a great experience and that everything was explained clearly. We appreciate your trust in Stephen Cole State Farm!"
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David Barber

October 7, 2025

5  out of  5
rating by David Barber
"Jessie was great handling quotes for complicated home/business/rental policies! She worked with me through until the end- saved us money on our new policy!"
We responded:
"Thanks so much! Jessi’s awesome at working through the details and making sure you’re covered while saving money. We appreciate you trusting Stephen Cole State Farm with your insurance needs!"
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David Silverman

September 24, 2025

5  out of  5
rating by David Silverman
"Very quick No hassle process Just took minutes"
We responded:
"Thanks David! Glad to be able to serve you!"
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kanthi

September 16, 2025

5  out of  5
rating by kanthi
"Susan did a great job of explaining the policy and also showing different options to choose."
We responded:
"Glad to hear Susan could help you! Thank you for choosing Stephen Cole State Farm!"
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BJ Cowart

August 29, 2025

5  out of  5
rating by BJ Cowart
"JEssi was very helpful and nice, very knowledgeable"
We responded:
"BJ, thank you for the kind words! I'm glad to hear Jessi was helpful, friendly, and knowledgeable. We appreciate your support and look forward to assisting you again in the future! - Stephen "
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Vesna Pracer

August 19, 2025

5  out of  5
rating by Vesna Pracer
"Switching auto and homeowners' insurance between two providers could be a real hustle, as we all know very well. But this transition from Progressive to State Farm insurance, was almost pleasant experience! 😊 Ty was such a great help and so patient with me and treated me with so much respect and understanding, thank you so much! He put me on ease and walked me through the process really like a good neighbor! Thank you State Farm Insurance! P.S. And I saved some money too, which is always a good thing, right? 🤑"
We responded:
"We’re so glad to be able to help you save money and make the switch easily! Thank you for choosing State Farm, we look forward to working for you!"
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Johnny Rooker

August 13, 2025

5  out of  5
rating by Johnny Rooker
"Statefarm is very fortunatŕe to have such great agents working on there behalf. Thank you for a great and smooth process of becoming a Statefarm customer. Johnny Rooker"
We responded:
"We’re excited to work for you Johnny! Thank you for the kind words!"
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Devinder Singh

August 11, 2025

5  out of  5
rating by Devinder Singh
"Great service."
We responded:
"Thanks for your business Devinder!"
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Faye Wilson

July 25, 2025

5  out of  5
rating by Faye Wilson
"I just signed with State Farm for my home and auto insurance. I had the pleasure of speaking with the most professional agent, Kevin Lee. He took very good care of me. He did his research and gave me a much better quote than I had with my other insurance company. He was very patient with me and I would highly recommend State Farm and Kevin Lee. Thanks Kevin."
We responded:
"Hi Faye, it’s so great to hear how much Kevin was able to help you! Thank you for choosing State Farm and the Stephen Cole Agency to help with your insurance needs!"
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Joel Frank

July 23, 2025

5  out of  5
rating by Joel Frank
"Great service,"
We responded:
"Thank you for your business Joel!"
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David W

June 30, 2025

5  out of  5
rating by David W
"Tyler Jimenez had just helped me renewed my auto insurance and provided me excellent service with all of my questions answered on the chaos of my current auto insurance policy and give me confident to renew my auto insurance with StateFarm again. Mr. Stephen Cole, Tyler is the kind of talent you should really kept to maintain your good business reputation."
We responded:
"Hey David, that’s great to hear! I’m glad Tyler was able to help you. Thank you so much for being a loyal customer of Stephen Cole State Farm!"
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John Dada

June 25, 2025

5  out of  5
rating by John Dada
"I had a really wonderful experience. He was a wonderful gentleman. Help me. Find a wonderful quote for my for Insurance I really appreciate the help. And respect 10 out of 10 thank you guys"
We responded:
"Happy to hear we were able to help you John! Thank you for choosing Stephen Cole State Farm, we look forward to working for you!"
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LeeAnna “Anny” McDorman

June 17, 2025

5  out of  5
rating by LeeAnna “Anny” McDorman
"Sam was so helpful and was able to get me a great price on car insurance! I feel like he went above and beyond for me and I'm very thankful for his assistance in making my insurance finding needs so easy! Thank you Sam!"
We responded:
"We appreciate your business Anny! Thank you for leaving a great review for Sam and our State Farm agency. Looking forward to working for you!"
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J Baig

June 13, 2025

5  out of  5
rating by J Baig
"I’d like to express my appreciation for Ty White’s exceptional service. He’s been professional, responsive, and thorough—making the insurance process smooth and stress-free. His commitment to customer satisfaction and trust truly stands out."
We responded:
"That’s great to hear, so glad Ty was able to provide excellent support for you! Welcome to State Farm and thank you for taking the time to leave us a review!"
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Gervis Morillo

May 21, 2025

5  out of  5
rating by Gervis Morillo
"Felicitaciones por tan buen trabajo de las señorita Valentina bohada es la número uno en esta area educada atenta respetuosa quisiera que todas las empresa tuvieran un personal de trabajo así mil felicitaciones 🎊 🍾 para ustedes y para la señorita Valentina 🙏🙏🙏🙏"
We responded:
"Gervis, gracias por tu amable reseña sobre Valentina y nuestra agencia de State Farm. ¡Agradecemos tu preferencia!"